Terms & Conditions

General Information

• These Terms and Conditions govern your use of our website and services related to purchasing cowry Organics products.
• We may update, change, or modify these terms at any time without prior notice.

Eligibility

• To use this website and make purchases, you must be at least 18 years old or have supervision from a legal guardian.
• By placing an order, you confirm that all details provided by you are accurate and complete.

Product Information & Pricing

• We make every effort to ensure product descriptions, images, and prices are accurate. Minor variations may occur due to natural product differences.
• Prices may change without prior notice. The price displayed at checkout at the time of purchase is final.

Ordering & Payment

• By placing an order, you agree to purchase the selected products at the stated price.
• Payments must be completed using the available payment methods on our website. We do not store payment card details.
• cowry Organics may cancel orders in exceptional cases such as stock unavailability, pricing errors, or suspected fraudulent activity.

Shipping & Delivery

• We aim to process and dispatch orders within 24-48 hours of confirmation.
• Delivery timelines vary by location, and estimated delivery windows are shared during checkout.
• We are not responsible for delays caused by circumstances beyond our control, such as natural disruptions, courier issues, or strikes.

Returns, Refunds & Cancellations

• Due to the perishable nature of dairy products, returns or exchanges are accepted only for damaged or defective items.
• If you receive a damaged or defective product, please notify us within 24 hours of delivery with clear images as proof.
• Approved refunds are processed after review and may take 7-10 business days to reflect in your original payment method.
• Order cancellations are possible only before dispatch. Once shipped, cancellation requests cannot be accepted.

Intellectual Property

• All website content, including text, images, logos, and branding, is the property of cowry Organics and protected by applicable intellectual property laws.
• Any unauthorized use, reproduction, or distribution of website content without written permission is prohibited.

User Conduct

• Users must not perform any activity that disrupts website functionality, spreads malicious content, or attempts unauthorized access.
• We reserve the right to suspend or terminate access for users violating these terms.

Privacy Policy

• We value your privacy. Personal information collected during orders is handled securely and used only for order processing and communication.
• We do not sell or share personal information with third parties except where required by law.

Limitation of Liability

• cowry Organics is not liable for indirect, incidental, or consequential damages arising from the use of this website or products.
• Products are provided as available, and while we maintain high quality standards, individual experiences may vary.

Governing Law & Disputes

• These Terms and Conditions are governed by the laws of India.
• Any disputes arising from website usage or services are subject to the jurisdiction of courts in Sonipat, Haryana.

Contact Information

For any questions related to these Terms & Conditions, contact us at Gurgaon, Haryana, India.

By using this website and placing an order, you acknowledge and agree to these terms.